key figures

	2011*	2009/2010	2008/2009	2007/2008	2006/2007
passengers carried (x 1,000,000)	4,7	5,228	5,498	5,417	5,138
destinations scheduled flights		34	32	27	25
destinations charter flights		63	73	73	77
directly bookable by final consumers		43	31	34	37
% of customers that are very satisfied	28	29	28	31	32
% of customers that are satisfied	86	86	86	90	90
number of aircraft	30	29	28	28	27
available seat kilometres (x1,000,000)	11.355	13.570	14.303	13.288	12.378
average number of employees	1.766	1.871**	1.911**	1.779	1.668
based in	1. the Netherlands 2. France (40%)	1. the Netherlands 2. France (40%) 3. Denmark	1. the Netherlands 2. France (40%) 3. Denmark	1. the Netherlands 2. France (40%)	1. the Netherlands 2. France (40%)
* 2011 was a 9 months period ** including Danish employees