travel documents


Your airline ticket
The type of airline ticket you receive is dependent upon how you booked your journey and where you are travelling to. Below you can read more about different kinds of situations.

You have booked a single flight on www.transavia.com or via the transavia.com call centre:
  • For flights with a flight number in 3000, 4000, 5000 of 6000 (for example, HV 5035 of TO 3702) you will only receive a confirmation of the booking for your flight by e-mail. On the confirmation of the booking for your flight you will find a number. This number is your e-ticket (electronic ticket), which you can use to check in.
  • For other flight numbers: You will receive and e-mail with confirmation of the booking for your flight and a ticket voucher. On the confirmation of the booking for your flight you will find a number. For each passenger, a ticket voucher is also attached to the e-mail. It is essential that you print them because you need them to check in.

You made a booking through a travel organisation:
You will receive all the airline tickets and information required through your travel organisation.

Travel documents
All passengers should be in the possession of a valid travel document, which is a passport or identity card. You should also be in the possession of valid documents that are required to be allowed to enter the country you intend visiting. It is your own responsibility to ensure that you are able to present these documents during your journey. If you cannot present these documents, you will be denied boarding. Should this be the case, transavia.com is not liable for any costs incurred by the passenger as a result. Expired or damaged documents are not accepted. Other documents, such as a driver’s licence, library card, livrette de famille, a bank card or other documents, are no official identity documents and are therefore not accepted. Children below the age of 16 years should be in the possession of a valid travel document. Only in cases where the child is written into the passport of the parent with whom he or she travels, is an own travel document not required. For minors who have the French or Portuguese nationality, other regulations apply. You can find more information about this on the page travelling with babies and children. On the website of the Ministry of Foreign Affairs of your own country you will find all the current information related to travel documents.

View the confirmation of the booking for your flight
You can view your airline ticket booking and print it again by using My transavia.com. There you can also change your flight. Go to My transavia.com and log in. If you still do not have an account, you can create one first.