travel documents

your airline ticket
The type of airline ticket you receive is dependent upon how you booked your journey and where you are travelling to. Below you can read more about different kinds of situations.

you have booked a single flight on or via the call centre:
You will receive a booking confirmation by e-mail only. The booking confirmation will include a number. This number is your e-ticket (electronic ticket) that you will to need to check in. You should always take the booking confirmation with you to the airport.

you made a booking through a travel organisation:
You will receive all the airline tickets and information required through your travel organisation.

travel documents
All passengers should be in the possession of a valid travel document, which is a passport or identity card. You should also be in the possession of valid documents that are required to be allowed to enter the country you intend visiting. It is your own responsibility to ensure that you are able to present these documents during your journey. If you cannot present these documents, you will be denied boarding. Should this be the case, is not liable for any costs incurred by the passenger as a result. Expired or damaged documents are not accepted. Other documents, such as a driver’s licence, library card, livrette de famille, a bank card or other documents, are no official identity documents and are therefore not accepted. Children below the age of 16 years should be in the possession of a valid travel document.
On the website of the Ministry of Foreign Affairs of your own country you will find all the current information related to travel documents.
more information is available in the frequently asked questions

view the confirmation of the booking for your flight
You can view your airline ticket booking and print it again by using My There you can also change your flight. Go to My and log in. If you still do not have an account, you can create one first.