Boarding pass

Have you checked in online? Then the next step is to download your boarding pass! You can download your boarding pass on your mobile phone for some of our routes. This keeps all your flight details in one place!

What is a boarding pass?

A boarding pass is a pass that you need to board the aircraft. Show it together with your passport or identity card at the security checks. All your flight details and a barcode or QR code (for mobile boarding passes) are displayed on your boarding pass. These codes are scanned before boarding.

What type of boarding passes are there?

There are a few types of boarding passes depending on the route and the device you use to download your boarding pass:

  1. Printable boarding pass
    Print out this boarding pass at home and bring it with you to the airport. Please note: You cannot show a printable boarding pass on your mobile phone.
  2. Mobile boarding pass
    Download your boarding pass on your mobile phone and show it at the airport before you board the aircraft. Please note: You cannot print out your mobile boarding pass or show it on a tablet.

How do I download my boarding pass?

You need to check in first before you can download your boarding pass. This is how it works:

  1. Go to My Transavia
    You can check in online on My Transavia from 30 hours to 4 hours before departure.
  2. Log in
    Log in with your booking number, the last name of one of the passengers and the departure date.
  3. Check in passengers
    Select the passengers you want to check in. Please note: After you’ve checked in, you can no longer make any changes to your booking.
  4. Download your boarding pass
    Download your boarding pass via the link on your screen. Some airports offer facilities to download a mobile boarding pass.

Can I print out my boarding pass at the airport?

If you are unable to receive a mobile boarding pass for your flight or if you are unable to print out your boarding pass at home, you can print out your boarding pass at the airport. You can do this at one of the check-in desks. For more information about the opening times of the check-in desks, go to check-in information.

Boarding pass printing problems

If you are not able to print your boarding pass after checking in online, check whether your computer uses Acrobat Reader (version 6.x or higher). Download Acrobat Reader. You can easily check in online via our website. There are two options:
  • Save your boarding pass and print it later on.
  • Go to one of the Transavia baggage drop-off points at the airport and print your boarding pass there.
You can use a mobile boarding pass at many airports. If possible, this option will be offered when checking in online.