Cookie policy

Everything you need to know about the use of cookies during your visit to Transavia.

What are cookies?

Cookies are small data packages that are downloaded onto your device by the website you are currently visiting. The next time you visit this website, the cookies ensure that your device is recognised immediately. By using cookies, this website can temporarily store information on visits and visitors. Other websites can also recognise your device through these same cookies. Various types of cookies are used for each visit.

Cookies can make a visit to a website more personal, such as by:

  • Showing relevant navigation settings
  • Remembering visitor preferences
  • Improving the overall user experience
  • Limiting the number of advertisements shown

The use of cookies by Transavia

Transavia stores the information collected through cookies, in addition to other information you have provided about yourself or in addition to other information collected for purposes stated in the Transavia privacy policy.

Transavia uses a maximum of four types of cookies:

Strictly necessary cookies

Anonymous cookies that enable users to view Transavia, use the website functions, and access secure areas. The information collected by these cookies may not be used for marketing purposes. If the use of this type of cookies is not allowed, several sections of Transavia cannot be used.

Performance-enhancing cookies

Anonymous cookies that enable Transavia to improve its website. These cookies collect information on the way in which visitors use Transavia, such as information on the most frequently visited pages or the number of error messages shown. An example of this type of cookie is a WebAnalytics cookie. The information collected by these cookies may not be used for marketing purposes and will not be provided to third parties.

Functionality cookies

Anonymous cookies that enable Transavia to remember visitor choices and preferences. This information allows Transavia to show more relevant information to individual visitors. Examples of data collected are country and language preferences. Refusal to use this type of cookies has the following consequences:
  • It is not possible to use several sections of Transavia.
  • Transavia can offer users less support.
  • Transavia cannot remember your preference to not use or to show a specific function.

Targeting cookies or advertising cookies

These types of cookies are usually placed by advertising networks on Transavia with the consent of Transavia. These cookies are used to:
  • Display relevant and personalised advertisements.
  • Limit the number of times each advertisement is shown.
  • Measure the effectiveness of an advertising campaign.
  • Remember your visit and share the information collected with third parties such as advertisers. These cookies are often linked to website functions offered by these third parties.
View the list of scripts, cookie types and web beacons (small graphics) that belong to the types of cookies mentioned above and used by Transavia. 

Change cookie settings

If you do not want transavia.com to place cookies on your device, you can disable them via the settings or options of your browser. You can also only disable the cookies of our partners. The settings need to be changed for every browser and on every computer separately. The links below will redirect you to the instructions of your browser.

Please note: When you change the cookie settings for transavia.com, you may not be able to use certain sections of the website or they may not function properly.

Deleting cookies

If Transavia has already placed cookies, you can remove them. 

1. Deleting cookies in Internet Explorer 
Go to the top right of the Internet Explorer window and select ‘Extra’ (cog icon). Click on ‘Security’ and then select ‘Delete browser history’. Make sure that ‘Cookies’ is ticked and then click on ‘Delete’.

2. Deleting cookies in Firefox 
Go to the top right of the Firefox window, to the icon with 3 lines. Click on ‘Options’ and then go to the ‘Privacy’ tab. You can choose what you want to delete under the ‘Show cookies’ tab. 

3. Deleting cookies in Google Chrome 
Go to the top right of the Google Chrome window, to the icon with 3 lines. Click on ‘History’ and then select ‘Delete browser history’. Make sure that ‘Cookies and other site and plug-in details’ is ticked. You can also indicate how old the cookies need to be. 

4. Deleting cookies in Safari
Go to the top right of the Safari window, to the task menu (cog icon), and click on ‘Security’. Then go to ‘Show cookies’. You can now choose what you want to delete.

More about cookies

More information on cookies can be found on these websites:
www.allaboutcookies.org

A website with information on behavioural advertising and online privacy compiled by the Internet advertising industry:
www.youronlinechoices.com

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