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Accessibility statement

At Transavia, we want to give you the best travel experience. That is why we are working hard on our digital accessibility. Read our policy here.

Our policy

We are committed to making our website and app accessible to everyone. To achieve this, we follow the WCAG 2.2 guidelines at level AA. These are global guidelines for accessible websites. These guidelines help us improve our digital communication. 

Please help us improve

We do our best to make our website and app as accessible as possible. Nevertheless, there is still room for improvement. Are you experiencing any difficulties? Or do you have a suggestion for improvement Let us know!

Contact us

Medical services and assistance

Do you need help at the airport or on board? We will be happy to help. Here, you will find more information about medical services and assistance. We also share insider tips to help you prepare for your trip.

This statement was drawn up on 24 June 2025.