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Cookie policy

Everything you need to know about the use of cookies during your visit to Transavia.

What are cookies?

Cookies are small data packages that are downloaded onto your device by the website you are currently visiting. The next time you visit this website, the cookies ensure that your device is recognised immediately. By using cookies, this website can temporarily store information on visits and visitors. Other websites can also recognise your device through these same cookies. Various types of cookies are used for each visit.

Cookies can make a visit to a website more personal, such as by:

  • Showing relevant navigation settings
  • Remembering visitor preferences
  • Improving the overall user experience
  • Limiting the number of advertisements shown

The use of cookies by Transavia

Transavia stores the information collected through cookies, in addition to other information you have provided about yourself or in addition to other information collected for purposes stated in the Transavia privacy policy.

3 types of cookies

Functional cookies:

Functional cookies are necessary to use the basic functions of our website, like the navigation and My Transavia. The website cannot function properly without these cookies. We also collect basic statistics, without saving any personal information from you.

Analytical cookies:

Analytical cookies help us to understand how you interact with our website. This information helps us to optimize your user experience on our website.

Marketing and other cookies:

Marketing cookies are used to:

  • show you relevant, personalised advertisements (e.g. a personalised home page on our website) or offers via email, (social) media platforms and banner ads on third-party websites, based on your visits to and click behaviour on our website, third-party websites and your booking history;

With your consent, social media platforms such as Facebook may place cookies to see if you are logged in on their platform. These cookies allow you to like content or share it with your friends. These platforms may use these cookies for their own purposes, including advertising.

Change cookie settings

If you do not want transavia.com to place cookies on your device, you can disable them via the settings or options of your browser. You can also only disable the cookies of our partners. The settings need to be changed for every browser and on every computer separately. The links below will redirect you to the instructions of your browser.
Please note: When you change the cookie settings for transavia.com, you may not be able to use certain sections of the website or they may not function properly.

Deleting cookies

If Transavia has already placed cookies, you can remove them. 
  1. Deleting cookies in Internet Explorer 
    Go to the top right of the Internet Explorer window and select ‘Extra’ (cog icon). Click on ‘Security’ and then select ‘Delete browser history’. Make sure that ‘Cookies’ is ticked and then click on ‘Delete’.

  2. Deleting cookies in Firefox 
    Go to the top right of the Firefox window, to the icon with 3 lines. Click on ‘Options’ and then go to the ‘Privacy’ tab. You can choose what you want to delete under the ‘Show cookies’ tab. 

  3. Deleting cookies in Google Chrome 
    Go to the top right of the Google Chrome window, to the icon with 3 lines. Click on ‘History’ and then select ‘Delete browser history’. Make sure that ‘Cookies and other site and plug-in details’ is ticked. You can also indicate how old the cookies need to be. 

  4. Deleting cookies in Safari
    Go to the top right of the Safari window, to the task menu (cog icon), and click on ‘Security’. Then go to ‘Show cookies’. You can now choose what you want to delete.

More about cookies

More information on cookies can be found on these websites:
www.allaboutcookies.org

A website with information on behavioural advertising and online privacy compiled by the Internet advertising industry:
www.youronlinechoices.com