Booking confirmation

You are travelling with us! In the booking confirmation, you can find all the information about your booking, such as your booking number. Use it to log in to My Transavia and complete your booking with additional services.

I have lost my booking confirmation, what do I do now?

If you have already created a My Transavia account and you have added your booking to your overview, then all you have to do is log in to your account. Your booking will then automatically appear in your overview.

You can also view your booking without an account. All you need is your booking number, last name and departure date.

You can also call our Service Centre. We will then e-mail you a new confirmation.

Where do I find proof of payment for my booking?

You can download the proof of payment/invoice for your booking in My Transavia. Here you can also find Transavia business information.

  • Log in to ‘My Transavia’.
  • Click on ‘booking details’.
  • Click on ‘Download payment confirmation’.
  • Enter the required details and click on ‘Download proof of payment’
  • The document will be downloaded automatically.

You can only request proof of payment if you made your booking directly with us via our website.

What should I do if I have not received a booking confirmation?

If you have not received booking confirmation, there may be a number of reasons for this.  
  • You did not provide the correct email address when making the booking. Contact our Service Centre to check your email address.
  • The payment was unsuccessful. Contact our Service Centre to check your payment status.
  • Check whether your e-mail programme has placed the confirmation e-mail in the junk/spam folder.
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