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Do you have a question about your flight? Our Help Center contains the answer to the most frequently asked questions.
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If your question is not urgent, please send us a message. We will respond within a day. We will answer your questions, but can also help you book extra services. No matter what question your have, we are here 7 days a week from 8 a.m. to 10 p.m. (Central European Time) to assist you. Please note! If you send a WhatsApp message from Turkey, due to technical limitations we do not receive it and won’t be able to respond to your message. Are you in Turkey and want to get in touch? Please choose a different contact method than WhatsApp.
Do you have an urgent question?
Are you already at the airport? Does your flight leave within 2 hours? Then please call us.
You don't have a current reservation?
+31 (0) 20 21 46 032
(local rates apply)
Our Service Center is happy to assist you from Monday through Sunday on the above times (Central European Time). Local times may differ. An administration fee of €10 applies to all telephone bookings.
Available languages
English
05:00 - 23:00
Dutch
08:00 - 22:00
Already booked a flight?
For questions about bookings, call us at your local rate. The phone number is in your booking confirmation email. Have your booking reference and flight number ready for faster assistance.
You are a travel agency
+31 (0) 20 21 46 032
(local rates apply)
Our dedicated BtoB and Groups line will answer your questions. • For all BtoB questions, our line helps you 7 days a week between 8am and 10pm (Central European Time). • For all Groups questions, our line will answer in Dutch, French and English only from Monday to Friday from 9am to 5:30pm.
You don't have a current reservation?
+33 (0)8 92 05 88 88
€ 0,50 per minute
Our Service Center is happy to assist you from Monday through Sunday on the above times (Central European Time). Local times may differ. An administration fee of €10 applies to all telephone bookings.
Available languages
English
05:00 - 23:00
French
05:00 - 23:00
Spanish
08:00 - 22:00
Portuguese
08:00 - 22:00
Italian
09:00 - 17:30
Already booked a flight?
For questions about bookings, call us at your local rate. The phone number is in your booking confirmation email. Have your booking reference and flight number ready for faster assistance.
You are a travel agency
08 92 01 20 16
(35 ct/min.)
Our dedicated BtoB and Groups line will answer your questions. • For all BtoB questions, our line helps you 7 days a week between 8am and 10pm (Central European Time). • For all Groups questions, our line will answer in Dutch, French and English only from Monday to Friday from 9am to 5:30pm.
You don't have a current reservation?
+32 (0)70 66 0305
€ 0,30 per minute
Our Service Center is happy to assist you from Monday through Sunday on the above times (Central European Time). Local times may differ. An administration fee of €10 applies to all telephone bookings.
Available languages
Dutch
08:00 - 22:00
English
05:00 - 23:00
French
05:00 - 23:00
Already booked a flight?
For questions about bookings, call us at your local rate. The phone number is in your booking confirmation email. Have your booking reference and flight number ready for faster assistance.
You are a travel agency
+33 8 92 01 20 16
Our dedicated BtoB and Groups line will answer your questions. • For all BtoB questions, our line helps you 7 days a week between 8am and 10pm (Central European Time). • For all Groups questions, our line will answer in Dutch, French and English only from Monday to Friday from 9am to 5:30pm.
You don't have a current reservation?
+34 93 73 70 331
(local rates apply)
Our Service Center is happy to assist you from Monday through Sunday on the above times (Central European Time). Local times may differ. An administration fee of €10 applies to all telephone bookings.
Available languages
Spanish
08:00 - 22:00
French
05:00 - 23:00
English
05:00 - 23:00
Dutch
08:00 - 22:00
Already booked a flight?
For questions about bookings, call us at your local rate. The phone number is in your booking confirmation email. Have your booking reference and flight number ready for faster assistance.
You are a travel agency
+33 8 92 01 20 16
Our dedicated BtoB and Groups line will answer your questions. • For all BtoB questions, our line helps you 7 days a week between 8am and 10pm (Central European Time). • For all Groups questions, our line will answer in Dutch, French and English only from Monday to Friday from 9am to 5:30pm.
You don't have a current reservation?
+351 300 506 299
(local rates apply)
Our Service Center is happy to assist you from Monday through Sunday on the above times (Central European Time). Local times may differ. An administration fee of €10 applies to all telephone bookings.
Available languages
Portuguese
08:00 - 22:00
English
05:00 - 23:00
French
05:00 - 23:00
Already booked a flight?
For questions about bookings, call us at your local rate. The phone number is in your booking confirmation email. Have your booking reference and flight number ready for faster assistance.
You are a travel agency
+33 8 92 01 20 16
Our dedicated BtoB and Groups line will answer your questions. • For all BtoB questions, our line helps you 7 days a week between 8am and 10pm (Central European Time). • For all Groups questions, our line will answer in Dutch, French and English only from Monday to Friday from 9am to 5:30pm.
You don't have a current reservation?
+390 690 280 635
Our Service Center is happy to assist you from Monday through Sunday on the above times (Central European Time). Local times may differ. An administration fee of €10 applies to all telephone bookings.
Available languages
French
05:00 - 23:00
English
05:00 - 23:00
Italian
09:00 - 17:30
Already booked a flight?
For questions about bookings, call us at your local rate. The phone number is in your booking confirmation email. Have your booking reference and flight number ready for faster assistance.
You are a travel agency
+33 8 92 01 20 16
Our dedicated BtoB and Groups line will answer your questions. • For all BtoB questions, our line helps you 7 days a week between 8am and 10pm (Central European Time). • For all Groups questions, our line will answer in Dutch, French and English only from Monday to Friday from 9am to 5:30pm.
You don't have a current reservation?
+352 27 002 728
(local rates apply)
Our Service Center is happy to assist you from Monday through Sunday on the above times (Central European Time). Local times may differ. An administration fee of €10 applies to all telephone bookings.
Available languages
French
05:00 - 23:00
Dutch
08:00 - 22:00
English
05:00 - 23:00
Already booked a flight?
For questions about bookings, call us at your local rate. The phone number is in your booking confirmation email. Have your booking reference and flight number ready for faster assistance.
You are a travel agency
+33 8 92 01 20 16
Our dedicated BtoB and Groups line will answer your questions. • For all BtoB questions, our line helps you 7 days a week between 8am and 10pm (Central European Time). • For all Groups questions, our line will answer in Dutch, French and English only from Monday to Friday from 9am to 5:30pm.
Do you have a complaint, would you like to submit a claim or do you have a request about privacy? Please contact us via the contact form. Due to the business of summer season, we will respond within 3 to 6 weeks. Do you have a question? Take a look at our frequently asked questions first. Not sure what to do? Then contact us via one of our other channels. It is not possible to submit a question using the form below.