Why doesn’t my credit card work?

If your credit card is declined, there may be several reasons for this:

• You may have accidentally entered the wrong credit card number. Check the number you entered to see whether it is correct.
• The name entered may not be exactly the same as on the credit card. Check to make sure you entered the exact same name.
• The expiration date for your credit card may have lapsed. In this case, we recommend contacting your credit card company.
• You have not yet activated your credit card. In this case, we recommend contacting your credit card company.
• The connection for authorising your credit card may have timed out or there is a network error. Try again later on.