Providing passenger names for a group booking
After paying the full amount, you will receive an email with a link where you can enter the names of the passengers of the group. Using this link, you should enter all names and dates of birth. These details can be changed up to 5 days prior to departure. It is compulsory to enter the first names, last names and dates of birth in full as stated in the passports/national identity cards. If you wish to change a name and/or date of birth within 5 days prior to departure then you need to provide this information by telephone to the Service Centre. With a change request you incur a €50 fee per credit card. We therefore advise you to provide multiple changes at the same time. If all names in the group have to be entered, the charge is €50 per 10 names.
Babies in the group are linked to the first passengers you enter using the names link. Therefore, make sure the first passengers you enter are adults.
It is the responsibility of the partner that the names are filled in on time and correctly. Please note that names can’t be adjusted or uploaded at the airports by the check-in agent!
Related questions
Hold booking for group travel
Paying tax on a group booking
Cancelling group travel
Checking in for groups
Additional products for a group booking
Babies in a group booking
General conditions for groups
What happens after you request a group trip?
How do I contact our groups department?
Voucher for group bookings
General information about group bookings