Do you have a question, complaint or compliment? Our colleagues would be happy to assist you! You can contact us in your preferred manner, whether via Facebook, Twitter, WhatsApp, the online form or by phone.
You can easily change your booking online in My Transavia. We would be happy to tell you more about this.
What are the luggage size and content restrictions? Prepare for your trip with the following information.
For many of our flights, you can check in online from 30 hours to 4 hours before departure.
We are here to help via Facebook, Twitter and WhatsApp 7 days a week from 8 am to 10 pm.
Please note: opening hours are shown in CET (Central European Time). Local times may differ.
Contact us via +31683673722 (service only available by message)
Do you have a question, complaint or compliment? Let us know using the online form. If you have a question about a flight in the near future, please contact us via our social media or by phone.
Would you like to request a group booking? Please click on this link.
Want to talk to one of our colleagues? Choose the country you are calling from below and dial the corresponding telephone number. Our Service Centre staff would be happy to assist you. Please note: opening hours are shown in CET (Central European Time). Local times may differ. An administration fee of €10 applies if the booking is made by telephone. If you have booked a flight and have a question, you can call us at normal call charges. The phone number can be found in the attachment to the booking confirmation we sent to you by e-mail.
|
Country |
Telephone number |
Costs |
Monday - Sunday |
|
|---|---|---|---|---|
|
Netherlands |
0900 0737 |
€ 1,00 per call |
08.00 - 22.00 hour |
|
|
France |
08 92 05 88 88 |
€ 0,50 per minute |
08.00 - 22.00 hour |
|
|
Belgium |
+32 (0)70 66 0305 |
€ 0,30 per minute |
08.00 - 22.00 hour |
|
|
Spain |
902 044 350 |
€ 0,16 per call + |
08.00 - 22.00 hour |
|
|
Portugal |
707 780009 |
€ 0,13 per minute |
08.00 - 22.00 hour |
|
|
Italy* |
899009901 |
€ 0,30 per minute |
08.00 - 22.00 hour |
|
|
Germany* |
01806-000747 |
€ 0,20 per call or €0.60 per call by mobile phone |
08.00 - 22.00 hour |
|
|
Other countries |
+352 27002728 |
|
08.00 - 22.00 hour |
|
Are you calling from a mobile phone?
The costs may be higher than stated above. You can ask your mobile network provider about the exact costs.
Are you calling from abroad using a mobile phone?
Are you calling from abroad using a mobile phone and is the Service Centre in the country you are calling from not available? Please call us at +352 27002728.
* Opening hours for Italian and German
If you need assistance in Italian and German, then the opening hours are slightly different. The Service Centre will assist you in Italian throughout the week between 9 am - 5:30 pm and in German from Monday to Friday between 9 am - 5:30 pm. Outside of these hours, you will be helped in English.