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What should I do if I am unable to print my boarding pass at home?

If you are not able to print your boarding pass after checking in online, check whether your computer uses Acrobat Reader (version 6.x or higher). Download Acrobat Reader. You can easily check in online via our website. There are two options:

  • Save your boarding pass and print it later on.
  • Go to one of the check-in desks at the airport and print your boarding pass there.

You can also use a mobile boarding pass at all times, except if you are flying from Dubai. It is also possible to download a mobile boarding pass. You will see this option automatically when you check in online.

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